Ask, and ye shall receive
If this isn’t brand loyalty, nothing is: A Chipotle customer who was sickened in the E. coli outbreak last year asked for some free burritos as part of her legal settlement with the fast food chain.
The company agreed and sent her “a couple dozen” coupons for free burritos, according to her lawyer. The overall claim is still being resolved, and the woman’s medical bills from the infection total about $40,000—but she still wants Chipotle burritos.
“I’ve been doing food poisoning cases since 1993,” her lawyer said, according to NBC News. “I have never had a client ask for that.”
Chipotle is still involved in legal proceedings over the incident, including a federal criminal probe, but at least one loyal customer will be coming back for more.